Answers from Webb Air
Start with the problem. Call 208-912-2452 for help.
Set the thermostat to heat and above the room temperature. Check whether the system has power and whether the filter needs changing, following the filter instructions for your system.
If it still does not heat, note whether the fan runs or the system makes an unusual sound. Stop using the system if you notice smoke or a burning smell, and call for help.
Read the answer →Set the thermostat to cool and below the room temperature. Check whether the air filter needs changing, following the filter instructions for your system.
If the air is still warm, note whether air is coming from the vents and tell Webb Air what you observed. Stop using the system if you notice smoke or a burning smell, and call for help.
Read the answer →Check the thermostat setting and whether the system has power. If it is still down, note the symptoms and any unusual sounds before calling.
Let Webb Air know that your shop or office is open and describe what is happening. Webb Air works with small businesses and confirms the appointment time personally.
Read the answer →Ask Webb Air about spring and fall maintenance for your heating and cooling system. Mention any unusual sounds, uneven temperatures or changes you have noticed.
A tune-up is an opportunity to look over the system and discuss concerns; it cannot guarantee a breakdown will not happen.
Read the answer →Start with a diagnosis. Tell Webb Air about the symptoms, previous repairs and any concerns about how the system is working.
Many issues can be repaired without replacing the whole system. When repair no longer makes sense, Webb Air explains why and can quote a replacement.
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